Library visits are limited to one hour; no appointment necessary. Properly fitting masks are required.

William E. Dermody Free Public Library, Carlstadt, NJ

Library Reopening Policy

Effective March 14, 2020, in response to the COVID-19 Pandemic, the William E. Dermody Free Public Library closed to the public to prevent or minimize human-to-human contact and the transmission of disease.  The Library has complied with Executive Order 107 (effective March 21, 2020) and subsequent Executive Orders per New Jersey Governor Philip D. Murphy.

In preparing to reopen to the public, The Board of Trustees of the William E. Dermody Free Public Library adopts the Reopening Plan, William E. Dermody Free Public Library: A Staged Approach in Response to the COVID-19 Pandemic (“Reopening Plan”), appended to this Policy.

The Reopening Plan aligns with the procedures recommended by the Taskforce On Post COVID-19 Alignment, Trends and Strategies in New Jersey Libraries (TOPCATS) and the Safely Opening & Operating Task Force (SOOT) established by the Bergen County Cooperative Library System (BCCLS).  It establishes the following:

  • Safety and security measures for the staff and public
  • Cleaning protocols for the library facility
  • Materials management plan for returned library materials
  • Curbside Pick-Up procedures

The Library Director shall have the authority to decide when to transition between the phases of the Reopening Plan and also to modify the Reopening Plan and establish related procedures, as needed.  These decisions shall be based on:

  • Current conditions
  • Health and/or safety directives from federal, state, or local authorities
  • Recommendations from BCCLS, New Jersey State Library, and/or LibraryLinkNJ

The Reopening Plan, including any modification by the Library Director, shall govern the use of the Library. Violations may result in the suspension of library privileges.  All existing Library policies remain in effect; in the event of a conflict, the Reopening Plan shall govern.

The Library Director shall provide notice on the front door of the Library and on the Library’s website to inform patrons of current regulations regarding patron conduct.  Patrons who are not in compliance with safety protocols or requirements pursuant to this Policy, Reopening Plan, or modification thereof may not enter the Library building or may be required to leave.

Suspension or limitation of Library privileges shall be determined by the Library Director through a written notice, to be delivered in person on Library grounds and/or sent by certified mail to the patron’s last known address.  Patrons who wish to appeal their loss of privileges may submit a written letter of appeal to the Library Director within ten (10) days of the Director’s notice.  Written appeals shall be promptly forwarded to the President of the William E. Dermody Free Public Library Board of Trustees, who will convene a committee and make a determination within thirty (30) days.  The decision of the President’s Committee is final.

Adopted by the William E. Dermody Public Library Board of Trustees, June 8, 2020.


REOPENING PLAN
WILLIAM E. DERMODY FREE PUBLIC LIBRARY
CARLSTADT, NEW JERSEY

A STAGED APPROACH IN RESPONSE TO THE COVID-19 PANDEMIC

2020

Amended from Taskforce on Post COVID-19 Alignment, Trends and Strategies in New Jersey Libraries (TOPCATS)
Adopted by the William E. Dermody Public Library Board of Trustees, June 8, 2020.
Amended July 13, 2020.
Amended May 10, 2021.

 

Phase 1 – LIBRARY CLOSED TO THE PUBLIC
This phase will allow the Library to comply with strict public safety and health directives.

Safety & Security

  • Effective March 14, 2020, close library to public to prevent or minimize human-to-human contact and the transmission of disease.  Comply with Executive Order 107 per Governor Philip D. Murphy (effective March 21, 2020.)
  • Sanitize library.
  • Require employees to wear masks/cloth face coverings and maintain social distancing.  Require employees to observe safety regulations and practice good hand hygiene.
    o    Disposable masks will be available.
    o    The Library will provide gloves for staff.  Staff are required to wear gloves when receiving returned materials, and/or disinfecting Library spaces.
    o    Require staff to wash hands regularly.
  • Require staff to place all used gloves, cleaning supplies and other disposable items into a plastic bag that can be tied closed before disposal with other waste. Staff must wash hands with soap and water for at least 20 seconds immediately after removing gloves or use an alcohol-based hand sanitizer if soap and water are not available. Soap and water should be used if hands are visibly soiled.

Services, Programming & Patron Support

  • Promote digital offerings.
  • Provide patron support via email.
  • Process eCard applications for Carlstadt residents who are not library cardholders.
  • Provide virtual programming.
  • Allow 24/7 Wi-Fi availability.

Library Operations

Public

  • Allow patrons to retain items checked out until further notice.
  • Extend due dates and card expirations until further notice.
  • Communicate to patrons regularly via e-mail newsletters and social media.
  • Allow return of library materials via book drops.  Waive fines.
  • Conduct Board Meetings virtually.

Staff

  • Schedule essential staff on-site or remote work based on the needs of the library.  Schedule other staff to work-from-home.
  • Communicate daily assignments to staff via e-mail.
  • Conduct regular building walk-throughs.
  • Host virtual staff meetings regularly.
  • Suspend deliveries of materials, subscriptions and mail.
  • Continue ordering of books and materials.

Materials Management

  • Book drops are to remain open.  No acceptance of donations.
  • Require staff handling returned materials from book drops to use Personal Protective Equipment (PPE) including mask/cloth face covering and gloves and to wash hands after handling materials.
  • Empty book drops periodically and check in library materials.
  • Back-date check in of library materials to March 13, 2020.

Phase 2 – LIBRARY PREPARES FOR OPENING
This phase will allow the Library to prepare for a return to work before opening to the public.

Safety & Security

    • Close building to the public.
    • Clean and sanitize entire library.
    • Establish special cleaning procedures in all areas of the building (Appendix A).
    • In preparation for Phase 3, prepare the building for the return of staff.
      • Install acrylic shields at service desks.
      • Space employee workstations so they are a minimum of 6 ft. apart.
        • Circulation Desk – two staff members at a time
        • Workroom – two staff members at a time
        • Director’s Office – one staff member at a time
        • Children’s Room – one staff member at desk, another in room
        • Library Kitchen – one person at a time
        • Program Room and Conference Room – staff must adhere to social distancing recommendations, remaining 6 feet apart.
        • Basement Utility Room – two staff members at a time
        • The upstairs restroom in Director’s Office is available for staff use.
      • Set up storage boxes in Director’s Office for quarantined Book Drop materials.
      • Post appropriate signage regarding masks/cloth face coverings, social distancing, book drop returns, etc.
    • Provide Personal Protective Equipment for staff.
    • Provide sanitizing products for staff and public.
    • Require employees to wear masks/cloth face coverings and maintain social distancing.  Require employees to observe safety regulations and practice good hand hygiene.
      o    Disposable masks will be available.
      o    The Library will provide gloves for staff.  Staff are required to wear gloves when receiving returned materials, and/or disinfecting Library spaces.
      o    Require staff to wash hands regularly.
    • Require staff to clean areas of shared workspace at end of shift (public desk stations, shared computers, phones).
    • Require staff to place all used gloves, cleaning supplies and other disposable items into a plastic bag that can be tied closed before disposal with other waste. Staff must wash hands with soap and water for at least 20 seconds immediately after removing gloves or use an alcohol-based hand sanitizer if soap and water are not available. Soap and water should be used if hands are visibly soiled.
    • Consider installation of public water cooler as alternative to water fountain

Services, Programming & Patron Support

  • Promote digital offerings.
  • Provide patron support via email.
  • Process eCard applications for Carlstadt residents who are not library cardholders.
  • Provide virtual programming.
  • Allow 24/7 Wi-Fi availability.

Library Operations

Public

  • Extend due dates and card expirations until further notice.
  • Allow return of library materials via book drops.  Waive fines.
  • Communicate to patrons regularly via e-mail newsletters and social media.
  • Conduct Board Meetings virtually.
  • In preparation for Phase 3, propose a fine-free period to Trustees to limit staff handling of cash.  Fine-free period from March 14, 2020 – December 31, 2020 adopted by Trustees on June 8, 2020.

Staff

  • Prepare plan for curbside pick-up (Appendix B).
  • Schedule essential staff on-site or remote work based on the needs of the library. Schedule other staff to work-from-home.
  • Communicate daily assignments to staff via e-mail.
  • In preparation for Phase 3, create a staggered staff schedule.  Keep the same teams together.
  • Conduct regular building walk-throughs.
  • Host virtual staff meetings regularly.
  • Continue ordering of books and materials.
  • For unfilled holds, follow procedures outlined in BCCLS Return and Delivery Procedures document

Materials Management

  • Book drops are to remain open.  No acceptance of donations.
  • Establish quarantine area for returns.
  • Require that materials be returned to exterior book drops.  Post signage.
  • Require staff handling returned materials from book drops to use Personal Protective Equipment (PPE) including mask/cloth face covering and gloves and to wash hands after handling materials.
  • Empty book drops periodically and put returned materials into sealable plastic bins.  Label with date.
  • Quarantine bins for 72 hours, per BCCLS policy.  Store bins in Director’s Office.
  • Following quarantine period, unbox returned materials.
  • Back-date check in of library materials to March 13, 2020 and shelve items.
  • Sanitize interior of emptied plastic bin.

Phase 3 – LIBRARY OPERATES WITH CURBSIDE DELIVERY
This phase will allow the Library to implement curbside delivery. Effective June 22, 2020.

Safety & Security

  • Close building to the public.
  • Limit hours of operation to Monday-Thursday, 10am-7pm and Friday, 10am-5pm.  Subject to change.
  • Implement special cleaning procedures in all areas of the building (Appendix A).
  • Require employees to wear masks/cloth face coverings and maintain social distancing.  Require employees to observe safety regulations and practice good hand hygiene.
    o    The Library will provide a face shield and three cloth masks for each staff member.  Staff members are responsible for washing and maintaining their face shield and masks.  Disposable masks will be available as a back-up.
    o    The Library will provide gloves for staff.  Staff are required to wear gloves during curbside delivery, when receiving returned materials, and/or disinfecting Library spaces.
    o    The Library will provide reflective safety vests for staff.  Staff are required to wear safety vest during curbside delivery.
    o    Require staff to wash hands regularly.
  • Require staff to clean areas of shared workspace at end of shift.
  • Require staff to place all used gloves, cleaning supplies and other disposable items into a plastic bag that can be tied closed before disposal with other waste. Staff must wash hands with soap and water for at least 20 seconds immediately after removing gloves or use an alcohol-based hand sanitizer if soap and water are not available. Soap and water should be used if hands are visibly soiled.
  • Staff may take meal breaks in the Program Room or Conference Room, but must maintain social distancing.  One staff member at a time may use the Kitchen.
  • In preparation for Phase 4, reconfigure public spaces to allow for social distancing and to comply with health and safety guidelines.
    • Remove furniture to limit and space apart seating.
    • Wherever possible, remove upholstered furniture.
    • Remove toys and games from Children’s Department.
    • Reconfigure spacing of public computers; all computer terminals will be located six (6) feet apart.  The Library Director may suspend service on any computers that cannot be relocated to a safe distance.  Remove chairs and keyboards from computers out of service.
    • Post signage for curbside delivery, book drop returns, mask/cloth face covering requirements, social distancing, occupancy limits, and regulations regarding patron conduct.
    • Provide distance markers where lines form.
    • Install carpet decals to indicate traffic flow.
    • Label book trucks for patrons to return browsed items in need of shelving.  Staff will wear gloves and sanitize these materials with disinfectant prior to shelving.
    • Program Room – storage for excess furniture, closed to public.
    • Conference Room – closed to public.

Services, Programming & Patron Support

  • Implement plan for curbside pick-up (Appendix B).
  • Provide patron support via phone and email.
  • Process library card applications via online application for curbside pick-up.
  • Encourage continued use of digital materials.
  • Provide virtual programming.
  • Allow 24/7 Wi-Fi availability.

Library Operations

Public

  • Building is closed to the public, including public restrooms.
  • Patrons may borrow materials and pick up processed library cards via curbside pick-up.
  • Allow return of library materials via book drops.
  • Communicate to patrons regularly via e-mail newsletters and social media.
  • Assess fines in accordance with Trustee decision in Phase 2.
  • Conduct Board Meetings virtually.

Staff

  • Schedule staff in the building in phases and on a staggered basis.   Keep the same teams together.  Make every effort to maintain the total weekly hours of employees, but schedule according to the Library’s operational needs and the need to maintain physical distancing.
  • Staff will answer phones, answer reference and reader’s advisory questions, pull materials, and fulfill requests for curbside pick-up.
  • Continue ordering of books and materials.
  • Reinstate, gradually, deliveries of materials, subscriptions and mail.
  • Resume cataloging and processing of library materials.
  • Host staff meetings using distancing recommendations but continue to host larger group meetings virtually.

Materials Management

  • Book drops are to remain open.  No acceptance of donations.
  • Require that materials be returned to exterior book drops.  Post signage.
  • Require staff handling returned materials from book drops to use Personal Protective Equipment (PPE) including mask/cloth face covering and gloves and to wash hands after handling materials.
  • Empty book drops on a daily basis and put returned materials into sealable plastic bins.  Label with date.
  • Quarantine bins for 72 hours, per BCCLS policy.  Store bins in Director’s Office.
  • Following quarantine period, unbox returned materials.
  • Back-date check in of library materials to March 13, 2020 and shelve items.
  • Sanitize interior of emptied plastic bin.
  • Follow approved Return and Delivery Procedures established by BCCLS.

Phase 4 – LIBRARY OPERATES WITH LIMITED SERVICES
This phase will allow the Library to resume some operations and services using cautionary steps.  Patrons may enter building to select materials and pick up holds, following resumption of BCCLS Delivery.  Copy/scanning services available.  No public access computers or fax service available.  Study areas, Program Room and Conference Room are closed to the public.  Limited seating. Effective September 1, 2020.

Safety & Security

  • Allow admittance to Library in accordance with public health and safety directives.
  • All persons entering library will be subject to a temperature screening.  Anyone with a temperature exceeding 100.4 ⁰F will be asked to leave. Anyone who refuses to have their temperature taken will not be allowed to enter.
  • Post appropriate signage regarding occupancy limits, face covering requirements, temperature screenings, social distancing, use of book drop for returns, regulations regarding patron conduct, etc.
  • Limit hours of operation to Monday-Thursday, 10am-7pm and Friday, 10am-5pm.  Subject to change.
  • Continue special cleaning procedures in all areas of the building (Appendix A).
  • Require employees to wear masks/cloth face coverings and maintain social distancing.  Require employees to observe safety regulations and practice good hand hygiene.
    o    The Library will provide a face shield and three cloth masks for each staff member.  Staff members are responsible for washing and maintaining their face shield and masks.  Disposable masks will be available as a back-up.
    o    The Library will provide gloves for staff.  Staff are required to wear gloves during curbside delivery, when receiving returned materials, and/or disinfecting Library spaces.
    o    The Library will provide reflective safety vests for staff.  Staff are required to wear safety vest during curbside delivery.
    o    Require staff to wash hands regularly.
  • Require staff to clean areas of shared workspace at end of shift.
  • Require staff to place all used gloves and other disposable items into a plastic bag that can be tied closed before disposing of them with other waste.  Staff must wash hands with soap and water for at least 20 seconds immediately after removing gloves or use an alcohol-based hand sanitizer if soap and water are not available. Soap and water should be used if hands are visibly soiled.
  • Protect touch screens at copy machine and touchscreen computer with plastic sleeves.  While wearing gloves and a mask/cloth face covering, staff will replace these sleeves regularly.
  • Increase frequency of cleaning and disinfection of tables, countertops, restrooms, door handles and knobs, handrails, glass doors, and other frequently touched surfaces.
  • Encourage patrons to return browsed items to book trucks, rather than re-shelving.  Staff will wear gloves and sanitize these materials with disinfectant prior to shelving.
  • Services, Programming & Patron Support

  • Continue curbside pick-up (Appendix B).
  • Schedule library visits by appointment.  Visits to main floor will be one hour in length and limited to 10 patrons.  Visits to children’s department will be one hour in length and will be limited to one family/household at a time, with maximum of 5 visitors.
  • Open stacks and collections to public. Use carpet decals to indicate flow of traffic.
  • Patrons may pick up holds, following resumption of BCCLS Delivery.
  • Process library card applications, maintaining social distancing.
  • Provide patron support via phone, email and in-person, while maintaining social distancing.
  • Copy/scanning services available.
  • No public access computers available.
  • Study areas, Program Room, and Conference Room are closed to the public.
  • Encourage continued use of digital materials.
  • Provide virtual programming.
  • Consider live-streaming programs hosted at library with no public attendance.
  • Allow 24/7 Wi-Fi availability.

Library Operations

Public

  • Open building to the public with limited hours of operation.
  • Allow return of library materials via book drops.
  • Open restrooms to the public.
  • Communicate to patrons regularly via e-mail newsletters and social media.
  • Assess fines in accordance with Trustee decision in Phase 2.  Review with Trustees.
  • Assess management of due dates and holds pick-up.
  • Conduct Board Meetings virtually.

Staff

  • Continue scheduling staff in the building in phases and on a staggered basis.   Keep the same teams together.  Make every effort to maintain the total weekly hours of employees, but schedule according to the Library’s operational needs and the need to maintain physical distancing.
  • Host staff meetings using distancing recommendations but continue to host larger group meetings virtually.
  • Continue ordering of books and materials.
  • Continue cataloging and processing of library materials.

Materials Management

  • Book drops are to remain open.
  • All materials are to be returned to exterior book drops.
  • Require staff handling returned materials from book drops to use Personal Protective Equipment (PPE) including mask/cloth face covering and gloves and to wash hands after handling materials.
  • Empty book drops on a daily basis and put returned materials into sealable plastic bins.  Label with date.
  • Quarantine bins for 72 hours, per BCCLS policy.  Store in Director’s Office.
  • Following quarantine period, unbox, check in, and shelve items.
  • Sanitize interior of emptied plastic bin.
  • No acceptance of donations.
  • Follow approved Return and Delivery Procedures established by BCCLS.

Phase 5 – LIBRARY OPEN WITH EXPANDED SERVICES

This phase will allow the Library to resume some operations and services using cautionary steps.  Patrons may enter building to select materials and pick up holds, following resumption of BCCLS Delivery.  Copy/scanning and fax services available.  No public access computers available.  Study areas, Program Room and Conference Room are closed to the public.  Limited seating.  Effective June 1, 2021.

Safety & Security

  • Allow admittance to Library in accordance with public health and safety directives.
  • All persons entering library will be subject to a temperature screening.  Anyone with a temperature exceeding 100.4 ⁰F will be asked to leave. Anyone who refuses to have their temperature taken will not be allowed to enter.
  • Post appropriate signage regarding occupancy limits, face covering requirements, temperature screenings, social distancing, use of book drop for returns, regulations regarding patron conduct, etc.
  • Limit hours of operation to Monday-Thursday, 10am-8pm; Friday, 10am-5pm; Saturday, 10am-2pm (except July and August).  Subject to change.
  • Continue special cleaning procedures in all areas of the building (Appendix A).
  • Require employees to wear masks/cloth face coverings and maintain social distancing.
  • Require employees to observe safety regulations and practice good hand hygiene.
  • Require employees to wear safety vest during curbside delivery.
  • Require staff to clean areas of shared workspace at end of shift.
  • Protect touch screens at copy machine and touchscreen computer with plastic sleeves.  While wearing gloves and a mask/cloth face covering, staff will replace these sleeves regularly.
  • Increase frequency of cleaning and disinfection of tables, countertops, restrooms, door handles and knobs, handrails, glass doors, and other frequently touched surfaces.

Services, Programming & Patron Support

  • Continue curbside pick-up (Appendix B).
  • Open stacks and collections to public. Use carpet decals to indicate flow of traffic.
  • Patrons may pick up holds, following resumption of BCCLS Delivery.
  • Process library card applications, maintaining social distancing.
  • Provide patron support via phone, email and in-person, while maintaining social distancing.
  • Copy/scanning and fax services available.
  • No public access computers available.
  • Study areas, Program Room, and Conference Room are closed to the public.
  • Encourage continued use of digital materials.
  • Provide virtual and outdoor programming.
  • Allow 24/7 Wi-Fi availability.

Library Operations

Public

  • Open building to the public with limited hours of operation.
  • Allow return of library materials to the Circulation Desks and to book drops.
  • Open restrooms to the public.
  • Communicate to patrons regularly via e-mail newsletters and social media.
  • Assess fines in accordance with Trustee decision in Phase 2.  Review with Trustees.
  • Assess management of due dates and holds pick-up.
  • Conduct Board Meetings virtually.

Staff

  • Schedule staff according to the Library’s operational needs and the need to maintain physical distancing.
  • Host staff meetings using distancing recommendations.
  • Continue ordering of books and materials.
  • Continue cataloging and processing of library materials.

Phase 6 – LIBRARY OPEN WITH EXPANDED SERVICES
This phase will allow the Library to expand operations and increase services.  Patrons may enter building to pick up holds, check out materials, and to use computers with 60-minute limit.  Copy/scanning and fax services will be available.  Seating for patrons will be limited to chairs at computer stations and bench seating under front window. Effective July 1, 2021.

Safety & Security

  • Allow admittance to Library in accordance with public health and safety directives.
  • All persons entering library will be subject to a temperature screening.  Anyone with a temperature exceeding 100.4 ⁰F will be asked to leave. Anyone who refuses to have their temperature taken will not be allowed to enter.
  • Post appropriate signage regarding occupancy limits, face covering requirements, temperature screenings, social distancing, use of book drop for returns, regulations regarding patron conduct, etc.
  • Limit hours of operation to Monday-Thursday, 10am-8pm; Friday, 10am-5pm; and Saturday, 10am-2pm (except July and August).  Subject to change.
  • Continue special cleaning procedures in all areas of the building (Appendix A).
  • Require staff and patrons to wear masks/cloth face coverings and maintain social distancing.
  • Require employees to wear masks/cloth face coverings and maintain social distancing.
  • Require employees to observe safety regulations and practice good hand hygiene.
  • Require employees to wear safety vest during curbside delivery.
  • At public access computers, protect keyboards, monitors, and computer mouse equipment with disposable plastic sleeves.  While wearing gloves and a mask/cloth face covering, staff will replace these sleeves after each patron’s use and will sanitize the computer desk area with disinfectant.
  • Protect touch screens at copy machine and touchscreen computer with plastic sleeves.  While wearing gloves and a mask/cloth face covering, staff will replace these sleeves regularly.
  • Require staff to clean areas of shared workspace at end of shift.

Services, Programming & Patron Support

  • Continue curbside pick-up (Appendix B).
  • Open stacks and collections to public. Use carpet decals to indicate flow of traffic.
  • Patrons may pick up holds, following resumption of BCCLS Delivery.
  • Process library card applications, maintaining social distancing.
  • Copy/scanning and fax services available.
  • Provide access to public computers by appointment, with 60-minute limit.  All computer terminals will be located six (6) feet apart. The Library Director may suspend service on any computers that cannot be relocated to a safe distance.
  • Provide patron support via phone, email and in-person, while maintaining social distancing.
  • Encourage continued use of digital materials.
  • Provide virtual and outdoor programming.
  • Allow 24/7 Wi-Fi availability.

Library Operations

Public

  • Open building to the public with limited hours of operation.
  • Allow return of library materials to the Circulation Desks and to book drops.
  • Communicate to patrons regularly via e-mail newsletters and social media.
  • Open restrooms to the public.
  • Assess fines in accordance with Trustee decision in Phase 2.  Review with Trustees.
  • Assess management of due dates and holds pick-up.
  • Host Board Meetings virtually.

Staff

  • Schedule staff according to the Library’s operational needs and the need to maintain physical distancing.
  • Host staff meetings using distancing recommendations.
  • Continue ordering of books and materials.
  • Continue book/materials cataloging and processing.

Materials Management

  • Book drops are to remain open.
  • All materials are to be returned to the Circulation Desks or to exterior book drops.
  • Require staff handling returned materials from book drops to use Personal Protective Equipment (PPE) including mask/cloth face covering and gloves and to wash hands after handling materials.
  • Empty book drops on a daily basis.  Check in and shelve items.
  • No acceptance of donations.
  • Follow approved Return and Delivery Procedures established by BCCLS.

Phase 7 – LIBRARY OPERATES IN A NEW NORMAL
This phase will prepare the Library for an extended period of disruption.

Safety & Security

  • Follow public health directives for cleaning of surroundings, wearing masks/cloth face coverings and social distancing.
  • Evaluate hours of operation.

Services, Programming & Patron Support

  • Resume regular programming following social distancing guidelines.
  • Resume regular in-person and virtual patron support.

Library Operations

  • Open building to the public with regular hours of operation.
  • Spread seating and workstations apart and mark areas for social distancing.

Materials Management

  • Reevaluate materials management procedures, and revise procedures according to public health directives.
  • Follow approved Return and Delivery Procedures established by BCCLS.

Appendix A
Cleaning Procedures

The library will maintain routine cleaning and disinfection of the library facility as outlined in the Environmental Protection Agency (EPA) & Centers for Disease Control & Prevention (CDC)’s Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes
https://www.cdc.gov/coronavirus/2019-ncov/community/pdf/Reopening_America_Guidance.pdf

The library will use disinfectants from List N: Disinfectants for Use Against SARS-CoV-2
https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

Prior to reopening, the library building will be cleaned and sanitized.  In addition to routine cleaning, the following procedures will be observed:

LIBRARY BUILDING

Frequency:  Twice Daily                                 Responsibility:  Custodial Staff

Clean and disinfect:

  • Exterior handrails and door handles, doorbell
  • Book Depository flap on side of building
  • Glass Doors
  • Restrooms
  • Water fountain
  • High-touch areas:  tables, countertops, doorknobs and handles, handrails, light switches
  • Curbside pick-up table outside entrance

STAFF WORK AREAS

Frequency:  End of Shift                                Responsibility:  All staff

Clean and disinfect:

  • Staff desks
  • Computer keyboards (staff)
  • Phones

PUBLIC ACCESS COMPUTERS, PHOTOCOPY MACHINE, TOUCH SCREEN COMPUTER

Frequency:  Between Patrons                       Responsibility:  Staff assigned to desk

While wearing gloves and mask/cloth face covering:

Replace plastic sleeves protecting public computer monitors, keyboards, touch screens, and mouse equipment.  Clean computer desk with disinfectant.  Place all used gloves, cleaning supplies, computer sleeves and other disposable items into a plastic bag that can be tied closed before disposing of them with other waste. Wash hands with soap and water for at least 20 seconds immediately after removing gloves.

Appendix B
Curbside Pick-Up

Curbside Pick-Up will be made available to patrons arriving by vehicle and also on foot.

STAFF SAFETY GUIDELINES
Staff are to follow safety protocols at all times while handling materials that may pose a risk of exposure. Staff must wear mask/cloth face covering, gloves, reflective safety vest, and library badge for all curbside delivery procedures. Upon return to building, staff members are to dispose of used gloves properly and wash hands.  All returns are to be deposited into the book drops by patrons.

Hours of Availability

Monday-Thursday: 10am-8pm; Friday, 10am-5pm; Saturday, 10am-2pm (except July and August).  Subject to change.

Items available for pick-up

Books
Audiobooks
Magazines
DVDs & Blu-rays
Music CDs
Electronic Games
New/Replacement Library Card (see below)

Curbside Pick-Up Procedures

  • Patrons may place requests directly via the library catalog, or by e-mailing or calling the library.  Staff will check voicemail for messages from patrons.
  • Staff will speak with the patron to verify the patron’s account information (name, library card number and street address.)  Staff will request the vehicle description for pick-up, and will ask if the patron will be returning materials in addition to picking up.
  • Library staff will retrieve requested materials from the collection and will prepare the materials for pick-up by checking out the items to the patron’s library card account and placing them into a plastic bag.
    o   Staff will attach a label to the bag with patron identifiers:
  • last name
  • last four digits of library card number
  • vehicle description / walking
  • date and time of pick-up
  • returning materials / pick-up only
    o   Bag will include instructions for returning library materials – book drops only – and will indicate that all items returned to the library will be quarantined for 72 hours.
  • Staff will notify the patron that the items are available.
  • Staff will sanitize hands before and after transferring materials.
  • For patrons arriving on foot:
    o   Staff will provide a pick-up time frame.
    o   Staff will advise the patron to bring his or her library card and to wear a mask/cloth face covering.
    o   Staff will ask the patron to call the library upon arrival or ring the doorbell.
    o   Patron will show library card to staff member at door.
    o   From the building, staff will confirm the library card number.
    o   Wearing a mask/cloth face covering, safety vest, library badge, and gloves, staff member will maintain physical distance and will place the bag on the table outside the library entrance.
    o   Patron will retrieve bag from table.
  • For patrons arriving by vehicle — pick-up of materials only:
    o   Staff will provide a pick-up time frame.
    o   Staff will advise the patron to bring library card, wear a mask/cloth face covering, and to park at the designated curbside zone.
    o   Staff will ask the patron to call the library upon arrival.
    o   From the building, staff will confirm the vehicle description.  Wearing a mask/cloth face covering, safety vest, library badge, and gloves, staff member will bring the items to the vehicle.  Upon confirmation of library card number, staff member will place the plastic bag in the vehicle’s trunk or passenger window, maintaining physical distance.
  • For patrons arriving by vehicle — return of materials and pick-up:
    o   Library staff will not receive returned materials from patrons directly.
    o   Staff will provide a pick-up time frame.
    o   Staff will advise the patron to bring his or her library card, wear a mask/cloth face covering, and to park at the designated curbside zone.
    o   Staff will ask the patron to call the library upon arrival or ring the doorbell.
    o   From the building, staff will confirm the vehicle description.
    o   Patron will return library materials to book drop and show library card to staff member at door.
    o   From the building, staff will confirm the library card number.
    o   Wearing a mask/cloth face covering, safety vest, library badge, and gloves, staff member will maintain physical distance and will place the bag on the table outside the library entrance.
    o   Patron will retrieve bag from table.
  • Items not picked up within the allotted time will be reshelved.

Library Card processing

  • In order to process library card applications, staff will ask patrons to submit their information in advance via https://www.bccls.org/
  • Staff will contact the patron when the library card is ready for curbside pick-up
  • Patron will display proof of address at the library door.  Wearing a mask/cloth face covering, safety vest, library badge, and gloves, staff member will confirm details and place card on table outside library door.